1. Privacy Policy
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at Sales@thebrideandgroom.net at www.thebrideandgroom.net, we consider the privacy of our visitors to be extremely important.
2. Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared or collected there. This policy does not apply to any information collected offline or via channels other than this website.
All sales are final and non-refundable. Due to the customized nature of our products we do not offer any refunds or returns. However, if there is a defect, mistake or quality issue in the product shipped to you, we will consider replacing it at management discretion. An order maybe considered eligible for size exchange (if incorrect size is delivered) only if notified in writing within 24 hours of delivery.All orders are non-returnable.
We aim to provide an unmatched shopping experience to our customers. The padlock on top of your browser indicates that the website uses Secure Socket Layer (SSL) technology. This ensures that all data transmitted between the web server and browser remains encrypted. You can click on the padlock to find out information about the SSL Certificate Registration. We accept payments via Credit/Debit Card, Western Union, and Bank Transfer. For assistance, email us at Sales@thebrideandgroom.net.
An estimated delivery time is displayed on the Order Summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances. In such cases, we will proactively reach out to you. Please check your emails regularly for such updates. Shipping costs are based on weight and are calculated at the time of selecting the item based on policies of the courier companies. A weights will be rounded up to the next full kg. For domestic orders within Pakistan, charges of Rupees 300 flat. Shipping charges for customers with UK or USA shipping address are USD 30 on the purchase of one product and USD 10.0 on each additional product. The shipping charges for Bridals would be USD 150.
Our Company may amend this Agreement and/or the Privacy Policy at any time by posting a revised version on the Site. All updates and amendments shall be notified to you via posts on website or through email. The revised version will be effective at the time we post it on the Site, and in the event you continue to use our Site, you are impliedly agreeing to the revised TERMS AND CONDITIONS and Privacy Policy expressed herein.Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you visit, use, or shop at the site (or any future site operated by the company, you accept these terms and conditions).
In addition, by placing an order, you make an offer to us to purchase products you have selected based on standard Site restrictions, Merchant specific restrictions, and on the terms and conditions stated below. You are required to create an account in order to purchase any product from the Site. This is required so we can provide you with easy access to print your orders and view your past purchases.

Ordering at www.thebrideandgroom.net is easy. Just select the items you want to shop enter your shipping address and payment information and your order is confirmed. If you need any assistance give us a call at +92-321-959 0770 Monday to Saturday (10 am to 6 pm)